Motion View Media Ltd

Effective date: 10 October 2024
Last updated: 10 October 2024

Motion View Media Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are (Data Controller)

Motion View Media Ltd is the Data Controller responsible for your personal data.

Company name: Motion View Media Ltd
Registered address:
22 Barham Close, Weybridge, KT13 9PR, United Kingdom

Email: simon.wilkes8@gmail.com
Telephone: +44 7768 000419

We are registered with the Information Commissioner’s Office (ICO).

2. Personal Data We Collect

We may collect personal data including your name, email address, phone number, company name, enquiry details, and billing information when you contact us, engage our services, or enter into a contract with us.

When you visit our website, we may also collect technical data such as your IP address, browser type, device information, pages visited, and cookie data.

3. How We Use Your Data

We use your personal data to respond to enquiries, provide our video production services, manage projects, issue invoices, process payments, improve our website, maintain security, and communicate with clients. Marketing communications are sent only where you have given consent.

4. Lawful Bases for Processing

We process personal data under the following lawful bases:

• Contract, where processing is necessary to deliver our services

• Legal obligation, where required for tax or regulatory compliance

• Consent, for marketing communications and non-essential cookies

• Legitimate interests, for business operations such as service improvement and security

You may withdraw consent at any time.

5. Marketing Communications

We will only send marketing communications if you have opted in. You can unsubscribe at any time by using the unsubscribe link or contacting us directly.

6. Data Retention

Client and financial records are retained for up to 7 years to meet legal and tax requirements.
General enquiries are retained for up to 12 months.
Marketing data is retained until consent is withdrawn.
Website technical data is retained for up to 12 months.

7. Data Sharing

We may share personal data with trusted third parties such as website hosting providers, IT support services, email platforms, professional advisors, and payment processors. All third parties are required to handle data securely and lawfully.

8. International Transfers

If personal data is transferred outside the UK or EEA, appropriate safeguards are applied to ensure equivalent protection.

9. Your Rights

You have the right to access, correct, delete, restrict, or object to the processing of your personal data, request data portability, and withdraw consent at any time. Requests can be made using the contact details above.

10. Cookies

Our website uses cookies. You can manage your preferences via our cookie banner.

11. Data Security

We use appropriate technical and organisational measures to protect personal data, including secure hosting and encryption.

12. Complaints

If you have concerns, contact us first. You may also complain to the Information Commissioner’s Office via https://ico.org.uk or by calling 0303 123 1113.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.